SERVICENOW - UPDATED EXAM CIS-SP PREPARATION

ServiceNow - Updated Exam CIS-SP Preparation

ServiceNow - Updated Exam CIS-SP Preparation

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Actual ServiceNow CIS-SP exam questions in our PDF format are ideal for restrictions-free quick preparation for the test. ServiceNow CIS-SP Real exam questions which are available for download in PDF format can be printed and studied in a hard copy format. Our ServiceNOW Certified Implementation Specialist - Service Provide (CIS-SP) PDF file of updated exam questions is compatible with smartphones, laptops, and tablets. Therefore, you can use this ServiceNOW Certified Implementation Specialist - Service Provide PDF to prepare for the test without limits of time and place.

ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide Sample Questions (Q32-Q37):

NEW QUESTION # 32
Select the recommended approach to Domain Separation

  • A. 50% or more Standard. 25% or more data-driven, Less than 25% Configuration
  • B. 80% or more data-driven. 15% or more Standard. Less than 5% Configuration
  • C. 80% or more Standard, 15% or more data-driven, Less than 5% Configuration
  • D. 70% or more Standard. 25% or more data-driven. Less than 5% Configuration

Answer: C

Explanation:
ServiceNow recommends a domain separation approach that maximizes the use of standard configurations while minimizing custom configurations. This approach ensures maintainability, scalability, and ease of upgrades. The recommended approach is:
* 80% or more Standard: Utilizing out-of-the-box (OOTB) configurations as much as possible to leverage ServiceNow's built-in capabilities and best practices.
* 15% or more data-driven: Using data-driven configurations to adapt to specific business needs without extensive custom coding.
* Less than 5% Configuration: Minimizing custom configurations to reduce complexity and potential issues during upgrades.
This strategy aligns with ServiceNow's best practices for domain separation, ensuring that the system remains robust and easier to manage.
1: ServiceNow Domain Separation Best Practices 2: Understanding Domain Separation in ServiceNow


NEW QUESTION # 33
Which represents the direction in the domain hierarchy in which can you see data?

  • A. You can see data in parent domains of your current domain (upstream).
  • B. You can see data from parents and children of your current domain.
  • C. You can see data in child domains of your current domain (downstream)
  • D. You can only see data in your current domain.

Answer: C

Explanation:
In ServiceNow, domain separation allows for hierarchical data visibility. Users in a parent domain can see data in their child domains, which is referred to as downstream visibility. This ensures that higher-level domains have access to the data of their subdomains, facilitating centralized management and oversight. However, users in child domains cannot see data in their parent domains (upstream) or sibling domains unless explicitly granted access.
Reference:
* ServiceNow Domain Separation Documentation1
* ServiceNow Knowledge Base on Domain Separation2


NEW QUESTION # 34
What business logic can be created in a domain?
Choose 3 answers

  • A. Business Rule
  • B. Email Notification
  • C. Ul Script
  • D. Script Include
  • E. Ul Policy

Answer: A,B,D

Explanation:
In ServiceNow, domain separation allows for the segregation of data, processes, and administrative tasks into logical groupings called domains. Within these domains, you can create specific business logic that is unique to each domain. The business logic that can be created in a domain includes:
* Business Rules: These are server-side scripts that execute when a record is displayed, inserted, updated, or deleted, or when a table is queried. Business rules can be used to apply business logic across all applications within a domain1.
* Email Notifications: These can be configured to respond to various events within a domain and can be set up to target users within specific domains. This allows for domain-specific communication strategies2.
* Script Includes: These are reusable server-side scripts that can be included in other scripts. Script includes can be used to store common functions or classes that are applicable to the domain-specific business logic3.
UI Policies and UI Scripts, while they can be part of the user interface customization in a domain-separated environment, are not considered business logic in the context of this question. UI Policies dynamically change information on a form and UI Scripts can add JavaScript to forms. However, they do not define the underlying business logic like Business Rules, Email Notifications, and Script Includes do.
For further details and best practices regarding domain separation and the creation of business logic within domains, you can refer to the ServiceNow documentation and resources provided23.


NEW QUESTION # 35
What happens when the glide.knowman.allow_edit_global_articles system property is enabled ?

  • A. Users in global can check out and edit global articles
  • B. Any user from a domain other than the global domain can check out and edit global articles
  • C. Users from any domain with a knowledge admin role and can check out and edit global articles
  • D. Users with admin rights from global domain can check out and edit global articles

Answer: A

Explanation:
The glide.knowman.allow_edit_global_articles system property in ServiceNow, when enabled, allows users in the global domain to check out and edit global knowledge articles. This property is particularly useful in scenarios where an organization wants to centralize the editing of knowledge articles to users who are part of the global domain, typically administrators or designated knowledge managers.
This setting ensures that while users from other domains can view and utilize the global knowledge articles, the editing rights are reserved for global domain users to maintain consistency and control over the content. It's important to note that this property does not extend editing privileges to users from non-global domains or to all users with a knowledge admin role; it specifically targets users within the global domain.
The configuration of this property is a part of the knowledge management best practices in ServiceNow, as it helps in maintaining the quality and integrity of knowledge articles by restricting edit access to a controlled group of users. This approach aligns with the overall strategy of domain separation, where the goal is to separate and protect the data and operations of different business units or domains within the same ServiceNow instance1.


NEW QUESTION # 36
What type of detailed results or actions are included in the domain audit?
Choose 3 answers

  • A. ability to re-run the audit
  • B. records or configurations affected
  • C. recommended actions to remedy errors and warnings
  • D. incorrect user domain logins
  • E. escalate the errors as incidents

Answer: A,B,C

Explanation:
A domain audit in ServiceNow is a comprehensive review process that includes various actions and results to ensure the integrity and proper functioning of domain-separated environments1. The detailed results or actions included in a domain audit typically encompass:
* Records or configurations affected : The audit identifies which records or configurations have been impacted by any issues. This includes changes to the operating system, applications, or devices, and is crucial for tracking system operations and use2.
* Recommended actions to remedy errors and warnings (D): The audit provides recommendations for corrective actions to address any identified errors and warnings. This is part of the audit management process, where continuous monitoring using indicators and CMDB evidence helps in building or editing pre-built workflows for audit engagements, control or risk assessments, and remediation3.
* Ability to re-run the audit (E): After addressing the issues, the audit can be re-run to verify that the errors have been resolved and that the domain is functioning correctly. This ensures ongoing compliance and security within the ServiceNow environment2.
Incorrect user domain logins (A) and escalating errors as incidents (B) are not typically included in the domain audit results or actions. Instead, these aspects are more related to the operational monitoring and incident management processes within ServiceNow2.


NEW QUESTION # 37
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